77jll Privacy Policy – How We Collect, Use, and Protect Your Personal Data
At 77jll, your privacy is a core responsibility we take seriously. This Privacy Policy explains exactly what personal data we collect from players in the Philippines, why we collect it, how it is stored and secured, and what rights you have over your own information. Please read this page carefully so you can make informed decisions about your account and your data.
1. What Information We Collect
When you register and use your 77jll account, we collect several categories of personal data in order to operate the platform safely and compliantly. The primary category is account information: your full legal name, date of birth, email address, mobile number, and the username and password you choose at registration. This information is required to create and verify your identity as a registered player on the platform, to ensure you meet the minimum age requirement of 18 years, and to communicate with you about your account activity.
We also collect device and browser data whenever you access 77jll, whether on mobile or desktop. This includes your IP address, browser type and version, operating system, screen resolution, and the pages or game categories you visit during each session. This technical data helps us diagnose platform issues, prevent fraudulent access, and ensure the mobile experience is consistently optimised for players in the Philippines. We may also record session timestamps, click patterns, and navigation paths on an aggregated basis for service improvement purposes.
Because 77jll operates in Philippine Peso (PHP), we collect local payment information necessary to process your deposits and withdrawals. This includes your GCash or Maya account reference, QR Ph payment identifiers, and bank account details where applicable. We do not store complete payment credentials on our own servers; instead, transactions are processed through certified payment gateways that maintain their own PCI-DSS compliance. We may retain transaction reference numbers and amounts for regulatory record-keeping and dispute resolution purposes.
2. Why We Use Your Data
77jll uses the personal data we collect for a defined set of legitimate purposes, and we do not process your data beyond what is necessary for those purposes. The primary reason we collect and use your information is to provide the gaming and financial services you have requested — creating and managing your account, processing deposits and withdrawals in Philippine Peso, and giving you access to sportsbook, live casino, slot online games, and bingo offerings on the platform. Without this processing, we cannot deliver the core service to you.
We also use your data for identity verification and fraud prevention. Verifying that you are who you say you are protects both you and the integrity of the platform, prevents underage access, and satisfies our obligations under applicable Philippine regulations regarding responsible gaming and anti-money laundering. When our systems detect unusual activity — such as login attempts from an unfamiliar device or a withdrawal request that does not match normal account behaviour — we may use your stored data to investigate and resolve the concern promptly.
Additionally, we may use your contact details to send you service-related communications, such as account verification emails, deposit confirmations, withdrawal status updates, and important notices about changes to our Terms and Conditions or this Privacy Policy. Where you have opted in, we may also send promotional messages about bonuses and offers available on 77jll. You may withdraw your consent to marketing communications at any time by contacting our support team or adjusting your account notification settings.
3. Cookies and Usage Tracking
77jll uses cookies and similar tracking technologies to improve your experience on the platform and to keep our services running correctly. Cookies are small text files stored on your device that allow the platform to recognise your browser between visits, keep you logged in during an active session, and remember your language and display preferences. Without session cookies, the platform would require you to log in on every page load, making normal gameplay impractical.
We use three broad categories of cookies. Strictly necessary cookies are essential for the platform to function and cannot be disabled without breaking core features such as account login and secure payment flows. Analytics cookies collect aggregated, anonymised data about how players navigate 77jll — which game categories are most visited, where users drop off during registration, and how long typical sessions last — so we can identify areas for improvement. Preference cookies store settings like your chosen language or previously visited sections so the platform feels personalised on return visits.
We do not use advertising cookies to serve third-party ads on 77jll, and we do not share cookie-derived behavioural profiles with external advertising networks. You can manage or delete cookies through your browser settings at any time; however, please be aware that disabling strictly necessary cookies will affect your ability to use core platform features. By continuing to use 77jll after being presented with this policy, you acknowledge our use of cookies as described here.
4. Data Storage and Security
All personal data collected by 77jll is stored on secured servers with access controls limiting who within our organisation can view or process your information. We apply industry-standard encryption to data both in transit (using TLS) and at rest, so that your account information and payment references are protected from unauthorised interception or access. Passwords are stored as salted cryptographic hashes — meaning even our own staff cannot see your password in plain text.
We retain your personal data for as long as your account remains active and for a defined period thereafter as required by applicable Philippine law and our regulatory obligations. Transaction records, for instance, may need to be retained for a minimum period to comply with anti-money laundering regulations even after your account is closed. When data is no longer required and the retention period has expired, it is securely deleted or anonymised so it can no longer be linked back to you.
While we make every reasonable effort to protect your data, no digital system can be guaranteed to be entirely free from risk. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify you and the relevant Philippine data protection authority within the timeframes required by law. We strongly encourage you to use a strong, unique password for your 77jll account and to enable any additional security features available to you within your account settings.
5. Sharing Data with Third Parties
77jll does not sell your personal data to third parties, and we do not share it for external advertising purposes. However, in order to operate the platform, we do work with a limited number of trusted service providers who may process your data on our behalf. These include our payment processing partners (such as licensed e-wallet and banking gateways operating in the Philippines), identity verification providers, and the software companies that power our game content. Each of these providers is bound by data processing agreements that require them to handle your data securely and only for the specific purposes we have authorised.
We may also be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally obligated to do so — for example, in connection with an anti-money laundering investigation, a court order, or a request from the Philippine Amusement and Gaming Corporation (PAGCOR) or another competent authority. In such cases, we will disclose only the minimum information required to satisfy the legal obligation and will inform you of the disclosure where we are legally permitted to do so.
In the event that 77jll undergoes a merger, acquisition, or transfer of business assets, your personal data may be transferred to the acquiring entity as part of that transaction. Should this occur, we will notify you in advance and ensure that the receiving party is bound by privacy commitments no less protective than those set out in this policy. You will retain the same rights over your data after any such transition.
6. Your Rights Over Your Personal Data
As a player registered with 77jll, you have a number of rights over your personal data under applicable Philippine data protection law. You have the right to access a copy of the personal information we hold about you at any time. If you believe that any information we hold is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly upon verification of your identity. These rights are designed to keep you in control of how your personal information is used.
You also have the right to request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no longer a lawful basis for us to retain your information, or if you withdraw consent that you previously provided. Please note that deletion requests may not be fulfilled immediately where we are required by law to retain certain records for a minimum period. In such cases, we will explain the reason for any delay and delete the data as soon as the retention obligation expires.
To exercise any of these rights, please contact our support team directly after logging in to your 77jll account. We aim to acknowledge all data rights requests within five business days and to fulfil them within thirty days, in line with our legal obligations. We will not charge you a fee for making a reasonable data access or correction request. If you are unsatisfied with how we handle your request, you have the right to escalate the matter to the National Privacy Commission of the Philippines.
7. Minor Protection and Policy Updates
77jll strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect, store, or process personal data relating to minors. If you are a parent or guardian and believe that a person under 18 has registered an account or provided personal data to us without your knowledge, please contact our support team immediately. We will investigate the matter, close the account, and delete all associated personal data as quickly as possible upon confirmation.
This Privacy Policy may be updated from time to time to reflect changes in applicable law, our business practices, or the services we offer on the platform. When we make significant changes, we will post the updated policy on this page with a revised effective date, and where appropriate we will notify you directly via your registered email address. We encourage you to review this page periodically so that you are always aware of how your data is being handled. Your continued use of 77jll after any update constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or about how your personal data is handled by 77jll, you are welcome to reach our support team through the in-platform chat or by visiting the FAQ page for common questions about accounts and data. Our team is available to assist you and will treat all privacy-related enquiries with care and confidentiality. You can also find answers to general platform questions, deposit guidance, and account management topics through our FAQ and Help resources.
Questions About Your Privacy?
Our support team is here to help with any data or account questions. New to 77jll? Register a free account and start exploring our mobile-friendly sportsbook, live casino, and bingo rooms — all funded in PHP via GCash and Maya.